Policies

HUB Sports – Programs and Camps

Refund Policy
Requests for refunds must be submitted through email to info@hubsports.org. Full refunds will be offered, less a $25 administration fee minus the number of sessions or days you attended.

HUB Multi Sport Activity Camps

Make Up Policy
There are no make ups for missed sessions.

Inclement Weather
In the event of inclement weather, please travel to your location. If it is safe to run the camp where the children will have a positive experience, we will deliver the program. If we do know ahead of time that a program will be cancelled, we will email you personally. If a program is cancelled due to inclement weather, we will endeavor to find time around the camp dates and times to deliver the camp.

HUB Soccer Camps and Programs
HUB Soccer Camps

Make Up Policy
There are no make ups for missed sessions.

Inclement Weather
In the event of inclement weather, please travel to your location. If it is safe to run the Camp where the children will have a positive experience, we will deliver the program. If we do know ahead of time that a program will be cancelled, we will email you personally. If a program is cancelled due to inclement weather, we will endeavor to find time around the camp dates and times to deliver the camp where possible.

HUB Soccer Programs

Make Up Policy
Should your child miss a session, please feel free to attend any of our other programs that are being delivered in the program cycle to compensate for this. The class must be made up within the current session you are enrolled in. You are not required to notify the Office, simply show up and enjoy the program.

NO SESSION DATES – In accordance with National Holidays, we do not offer programs on the following:
Presidents Day, Easter Sunday, Labor Day, Thanksgiving (Wednesday through Sunday)

Inclement Weather
In the event of inclement weather, please travel to your location. If it is safe to run the program where the children will have a positive experience, we will deliver the program. If we do know ahead of time that a program will be cancelled, we will email you personally. If a program is cancelled due to inclement weather, please refer to our make up policy.

HUB Swimming Lessons and Teams

Make Up Policy
There are no make ups for missed sessions.

Inclement Weather
In the event of inclement weather, please travel to your location. If it is safe to run the lesson where the children will have a positive experience, we will deliver the program. If we do know ahead of time that a program will be cancelled, we will email you personally. If a program is cancelled due to inclement weather, we will endeavor to find time around the camp dates and times to deliver the lesson where possible.

Feedback | Complaints

We never get complaints, but if you wish to provide us with feedback we would love to hear from you. Please email us at info@hubsports.org and we will respond to you within 24 hours.